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Population coverage of public digital clinics increased to over 4.3 million in May 2025

More than 4.3 million Finns live in an area that offers its own public primary health care digital clinic, i.e. a digital and often chat-based alternative to primary health care in-person services. Public digital clinic operations have expanded rapidly into new areas and already cover nearly 80 % residents of mainland Finland.

Population with access to a public digital clinic

Explanation: The picture extends to May 2025. The definition of a digital clinic is based on the research group's own interpretation. The figure does not take into account the digital services of individual outsourced health centres or Apotti's Maisa service. Non-urgent messaging services, the response time of which is measured in days, are not counted as a digital clinic activity, where the aim is to respond to chat messages in minutes.

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